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GeekGuard

GeekGuard is our core service offering, it provides everything your business needs to run smoothly and securely!

GeekGuard is a comprehensive bundle of services to manage your hardware and software, including your servers, workstations, network equipment, wireless networks, and much more.

You can trust JPtheGeek to handle everything from your infrastructure and server maintenance to new user setups and day-to-day service requests.

GeekGaurd includes 24/7 real-time monitoring and quick access to remote support for every person on your team. So if issues arise, we are available to help resolve it as fast as possible!

From simple items like password recovery to more complex issues like recovering your data from ransomware attacks, we know that your business needs to have a team of knowledgeable staff to quickly answer requests.

In addition to unlimited support, your GeekGuard agreement can include our Advanced Security suite to provide the ultimate protection for your business.

Our GeekGuard agreements make protecting and supporting your team easy by providing everything in one regular monthly bill.

GeekGuard Agreements Can Include:

  • Unlimited IT Support

  • Remote & On-Site Support

  • Proactive Monitoring & Management

  • Full Backup & Disaster Recovery Solution

  • Advanced Endpoint Protection

  • Sophos Advanced Endpoint & Server Protection

  • Sophos Intercept X

  • Advanced Server Protection

  • Next Generation Network Protection

  • Office 365 Subscription

  • Advanced Email Protection

  • Windows & Third Party Patching Management

  • Security & Network Risk Assessments

  • Technology Leadership & Strategy

  • Fully Managed Firewall, Switches & WiFi

  • Much, much more...

INSTANT SUPPORT

Our plans make disruptive computer problems a thing of the past. Our solution takes a proactive approach to your technology and allows you to work smarter and faster. If you ever do need help, we are right there when needed.

ON-SITE ASSISTANCE

Our on-site team will be on-premise any time you need to work with someone in person. We automatically schedule techs on-site to re-mediate issues before they become major headaches for you.

PROACTIVE MONITORING

You can rest easy knowing that we are monitoring your technology around the clock. We monitor for hard to find, hidden issues and search for their root cause before they turn into real issues for you.

INTELLIGENCE

Through our proven stack of next-generation technology, we monitor real-time data coming in and are alerted to information that our service techs may need to know about your business.

FLAT-RATE BILLING

We make it easy with flat-rate billing. Know exactly what you're paying each month. You get unlimited support for all of your issues with a simple monthly bill.

FRIENDLY

Our techs are not known for being the usual "IT Guy" they are personable, friendly and can explain your issue to you so that you understand what is happening. They will leave you feeling better than before they arrived!

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